Frequently asked questions.

Can I still go through Nurture Therapy for medication management if I have an outside therapist?

Yes, our medication prescribers can work with patients who see Nurture Therapists, outside therapists or may not be actively engaged in therapy at all.

Will the medication prescriber collaborate with my therapist?

Based on your individual needs and preferences, the medication prescriber can collaborate and consult with your internal or external therapist to ensure continuity of care with your support team. A signed release form is necessary for us to consult and collaborate with any external therapists and other care providers.

What if I am not ready to start medication?

At Nurture, we strive to meet you where you're at. We want you to feel informed and empowered to make decisions towards your mental health goals. We will review your symptoms, discuss options for treatments, and outline what to expect so that you can decide what, if any, steps you wish to take next. No pressure, just care and support. 

I’m nervous. Will you “get” me?

We hear you. Many clients come to us after feeling dismissed or misunderstood elsewhere. Or, maybe you've never spoken about this stuff before in your family or with your community. We prioritize inclusive, affirming care so you feel safe, seen, and supported.

Help; my medication is out of stock!

Due to ongoing shortages, especially with stimulants, try these steps:

1. Ask your pharmacy if they carry the brand version (may require a prior auth or insurance appeal).

2. Check other pharmacies—Costco often has supply. Email us to resend your Rx if needed.

3. If you have BCBS, contact their pharmacy benefits team for help locating your medication.

What if I have issues with my medication or prescription? 

• For refills, prior authorizations, or delays, email: medicationmanagement@nurture-therapy.com

• For side effects or clinical concerns, email Aiden directly: Aiden@nurture-therapy.com

• Time-sensitive but non-urgent: Text Aiden at (773) 217-0080

• Emergencies: Please go to the nearest Emergency Room.

What if I haven’t started my new medication or dose yet?

Let us know! Your follow-up is timed to match your start date. If you’ve delayed, please message us and request a new appointment 2–3 weeks after your new start date. If you decide not to start medication but wish to keep your follow-up, no further action is needed and we can discuss options and symptoms at your next appointment. 

I missed my follow up appointment and I am out of meds.

If it’s been a short gap, we may send a one-month refill. After 4+ months, a new appointment is required.

• Stimulants: Require quarterly visits.

• Benzodiazepines: Refilled case-by-case and only for short-term use.

How do I reschedule or cancel an appointment?

For therapy or medication management, please give 48 hours’ notice to avoid a $100 late cancellation fee. Reach out to your provider directly.

• Fastest way: Use the Nurture Portal to request changes.
  Appointment Tutorial »

• Preferred communication: Email your provider directly

What is genetic testing for psychiatric meds?

GeneSight testing may help identify medications best suited to your genetic makeup. It’s often considered after trying 2–3 meds, but some choose it sooner. Insurance may cover it; out-of-pocket max is ~$330.
Learn more: genesight.com/for-patients

How do I reschedule or cancel an appointment?

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

How do I reschedule or cancel an appointment?

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

How do I reschedule or cancel an appointment?

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

How do I reschedule or cancel an appointment?

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.